Refund Policy

1. App Store subscriptions and purchases

Subscriptions and purchases in OsCore apps are billed and refunded solely by Apple, according to Apple's policies. OsCore cannot issue, view or process refunds for Apple billing.

To request a refund: visit reportaproblem.apple.com and sign in with your Apple ID.

To cancel a subscription: on iPhone or iPad, open Settings, tap your name, tap Subscriptions, choose the subscription, and tap Cancel Subscription. Deleting an app does not cancel its subscription. Cancel before the renewal date to avoid the next charge.

Questions about an app? Email hello@oscore.net.

2. Client services

Client work is governed by the written agreement or statement of work for your project, and that document controls if it differs from this page. Typical terms are:

• A deposit is non-refundable once discovery begins.
• Milestones that have not started are refundable.
• Work already performed is billable.
• Defects are fixed under a warranty period (30 days by default unless the statement of work says otherwise) instead of being refunded.
• Third-party costs already incurred are not refundable.

To ask for a refund, email hello@oscore.net with the project name and your reason. We respond within 10 business days. Approved refunds are returned to the original payment method.

3. Waitlist

The waitlist is free, so there is nothing to refund. To be removed, email privacy@oscore.net.

4. Contact

Refund questions: hello@oscore.net.

Last updated: October 7, 2026